Improper training at work for new position is leading to anxiety and stress because of feeling a lack of confidence to conduct calls correctly. The corona virus outbreak, caused our building to be shut-down without allowing us to complete our training. However, they are still setting our systems up and expecting us to take calls properly. New employees are on a year probationary status and if newbies do not meet expectations on their performance evaluation they will not be able to keep their job! I am in need of prayer, first of all, to get the full complete training prior to taking calls, as the type of work we handle is very serious and subject to relaying information that should not be given except to the authorized individual(s). Supposedly, it takes 3 years to have a full understanding for even the experienced and fully trained workers, so that only increases the anxiety I am having over this. I am asking for prayer, for first, to get more training before they throw me out their to the wolves, and second, to let me be accepted to the lateral positon I applied for. The other position will be more aligned with what I am attending my college coursework in and is a higher wage.
Received: April 15, 2020
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